This policy explains what information Media Arts Training Centers (“MATC”, “we”) collects through mediaartstraining.com, how we use it, and the choices you have. MATC is operated by Operations Management Company, doing business as Media Arts Training Centers, 3540 Toringdon Way, Suite 200, Charlotte, NC 28277.
What we collect
Information you give us. When you apply, sign up for updates (your email address and the program you’re curious about), ask about a charter school partnership, or contact us, we collect what you enter: your name, email address, phone number, the program you’re interested in, your city, your school and role (for charter inquiries), and any message you write.
Finding an office near you. If you use the “Find a Venture X near you” search, the address, city or ZIP code you type (or your device’s location, if you allow it) is sent from your browser to OpenStreetMap’s geocoding service to work out which offices are closest. We do not receive or store what you search for.
Payments. The application fee and tuition are processed by our payment provider, Helcim. You enter your card details on Helcim’s secure page. We don’t receive or store your full card number.
Scheduling. If you book a call with the director, the booking tool (HubSpot Meetings) collects your name, email and the time you choose.
Technical information. Like most websites, our hosting provider records basic technical data when you visit, such as IP address, browser type and the pages requested. We use it to keep the site secure and working.
Analytics. If we use website analytics, they measure how visitors use the site (for example, which pages are viewed and whether a form was submitted). We’ll update this policy to name the tool when one is in use.
How we use it
- To respond to your application or inquiry and talk with you about our programs
- To process your application fee and enrollment
- To send information you asked for, such as class dates near you
- To improve our website and programs
- To meet legal and accounting obligations
Who we share it with
We don’t sell your personal information. We share it only with service providers that help us run the school, under their own privacy and security terms:
- HubSpot: stores contact details and inquiries, and handles meeting scheduling
- Helcim: processes payments
- Our web host: serves the website
We may also disclose information if the law requires it, or to protect the rights and safety of our students, staff or others.
How long we keep it
We keep inquiry and application records for as long as we need them to respond to you and to run our programs, and as required for accounting and legal purposes. Enrollment records are kept as described in our school catalog.
Your choices
- Emails: every marketing email has an unsubscribe link.
- Access, correction and deletion: email [email protected] to ask what information we hold about you, or to correct or delete it.
Children
Our programs are for students 13 and older. Students under 18 need a parent or guardian to approve enrollment. We don’t knowingly collect personal information from children under 13 through this website. If you believe a child under 13 has given us information, contact us and we’ll delete it.
Security
We use reputable providers and reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
Changes to this policy
We’ll post any changes on this page and update the date at the top.
Contact
Questions about this policy: [email protected] or [email protected].